IMPACTORTool for complex change
From problem
to impact.
Navigate complexity.
Learn what works.
01 — Problem
Complex problems
don't come with a map.
Causes are connected.
Perspectives differ.
There is no single solution.
Change takes time.
If nothing changes
Understand what shapes this pathWhat follows for people and resources, over time?
04 — Act
Turn direction
into action.
ActorLeverage pointIntended change
Explore possible consequencesContexts of use
- Complex societal challenges
- Public policy
- Service systems
- Programmes and interventions
- Strategic decision-making
05 — Impact
How much does action
change the problem path?
Explore possible consequences—not one certain future.
Action scenarioProblem scenariopossible
impact
impact
NowOver time
Read the difference through
PeopleLives and pathwaysEconomyCosts and resourcesActorsHOW IMPACT IS DISTRIBUTEDTimeHow the difference developsDifferent forms of knowledge.
One shared understanding.
Research·Data·Lived experience·Practitioner knowledge
From problem to impact